Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it.
Quick Checklist
- Verify your email and phone number before requesting a withdrawal.
- Complete the KYC process by uploading a valid ID and proof of address.
- Check the wagering requirements on any active bonuses.
- Visit Stake to review the latest withdrawal limits.
- Choose a payment method that supports fast payouts.
- Ensure your account balance is sufficient for the minimum withdrawal.
Creating Your Account
- Go to the official website and click Sign Up.
- Enter your email, create a strong password, and select your currency.
- Accept the terms and conditions and complete the registration.
- Check your inbox for a verification email and click the link.
- Log in and navigate to the account settings to complete your profile.
- Submit the required KYC documents for identity verification.
Wagering Calculation
Understanding wagering requirements is crucial for successful withdrawals. Here is a detailed example:
Example Scenario: You deposit $100 and receive a 100% match bonus up to $100. The wagering requirement is 35x (deposit + bonus).
Formula: (Deposit Amount + Bonus Amount) × Wagering Multiplier = Total Wagering Requirement.
Calculation: ($100 + $100) × 35 = $200 × 35 = $7,000.
You must place bets totaling $7,000 before the bonus funds become withdrawable. If you play a slot with 96% RTP, the expected loss over this wagering is $7,000 × (1 – 0.96) = $280. The bonus gives you $100 extra, so the net expected value is -$180. Always read the terms carefully, as game contributions vary.
Safety & Licensing
The platform operates under a Curacao eGaming license, ensuring fair play and secure transactions. SSL encryption protects your data. Winnings from Curacao-licensed casinos may be subject to local income tax in your jurisdiction; consult a tax advisor for compliance. The site uses a random number generator audited by third parties.
Payment Methods
Deposits are instant, and withdrawals are processed within 24 hours for most methods. Supported options include:
- Cryptocurrencies: Bitcoin, Ethereum, Litecoin – low fees and fast processing.
- E-wallets: Skrill, Neteller – convenient but check for fees.
- Credit/Debit Cards: Visa, Mastercard – slower withdrawals.
- Bank Transfer: Available but takes 3–5 business days.
Support Guide
Common scenarios and how to handle them:
- Account verification delay: Ensure documents are clear and legible. Contact support via live chat if not verified within 48 hours.
- Bonus not credited: Check if you entered a bonus code. If not, contact support with your deposit details.
- Withdrawal stuck on pending: Confirm you have met wagering requirements. If yes, escalate to live chat.
- Technical issues during play: Clear cache and cookies. If persists, use the mobile-optimized site or PWA.
- Responsible gaming: Set deposit limits in account settings. Use self-exclusion if needed.
Need to Know
What documents are needed for KYC?
You need a government-issued ID (passport or driver’s license) and a recent proof of address (utility bill or bank statement).
What is the minimum withdrawal amount?
The minimum withdrawal varies by method, typically starting at $20 for crypto and $50 for bank transfers.
How long do withdrawals take?
Cryptocurrency withdrawals are usually processed within 1 hour, e-wallets 24 hours, and cards 2–5 business days.
Do I need to complete wagering before withdrawal?
Yes, all bonus wagering requirements must be met before any winnings can be withdrawn.
Are there withdrawal fees?
The platform does not charge fees, but your payment provider may impose a fee.
Can I withdraw without verifying my account?
No, verification is mandatory for your first withdrawal to comply with anti-money laundering regulations.
What happens if I cancel a withdrawal?
Cancelling a pending withdrawal returns the funds to your account balance, but the request must be made before processing begins.
Is there a withdrawal limit?
Weekly withdrawal limits apply, typically ranging from $10,000 to $50,000 depending on your VIP level.
Extra Tips
For a smoother experience,
watch the video tutorial. Compare deposit and withdrawal speeds below:
| Payment Method | Deposit Speed | Withdrawal Speed |
|---|---|---|
| Cryptocurrency | Instant | Under 1 hour |
| E-wallet | Instant | Up to 24 hours |
| Credit/Debit Card | Instant | 2–5 business days |
| Bank Transfer | Instant | 3–5 business days |
Always double-check the payment method terms before depositing to avoid delays.