Pointsbet stands out in a competitive market, and this step-by-step guide explains exactly how to make the most of it.
Getting Ready
- Ensure you are at least 18 years old (or the legal age in your jurisdiction).
- Have a valid email address and phone number for verification.
- Prepare a government-issued ID (passport, driver’s license) for identity checks.
- Choose a payment method: credit/debit cards, e-wallets (like PayPal, Skrill), or bank transfer.
- Check your internet connection—a stable connection prevents login interruptions.
- Set up two-factor authentication (2FA) on your device for added security.
How to Sign Up
- Visit the official website and click the ‘Sign Up’ or ‘Register’ button.
- Fill in the registration form: full name, date of birth, email, and create a strong password.
- Select your currency and preferred language.
- Agree to the terms and conditions, then submit the form.
- Check your email for a verification link and click it to activate your account.
- Complete the KYC (Know Your Customer) process by uploading your ID and proof of address.
- Make your first deposit using the cashier section—minimum deposits vary from $10 to $20.
Bonus Math
Welcome bonuses often include a deposit match plus free bets. Let’s calculate the expected value (EV) of a typical offer:
- Offer: 100% deposit match up to $200, with a 10x wagering requirement on the bonus amount.
- Your deposit: $200
- Bonus received: $200
- Total bankroll: $400
- Wagering requirement: 10 × $200 = $2,000
- Game contribution: Slots 100%, table games 20%, video poker 10%.
If you play slots exclusively, the full $2,000 must be wagered. Assuming a 97% RTP slot, the expected loss on wagering is $2,000 × (1 – 0.97) = $60. So your expected net profit: $200 (bonus) – $60 = $140. However, if you mix in table games, the wagering requirement becomes effectively higher due to lower contribution. For example, if you wager 50% on slots and 50% on blackjack (contribution 20%), the effective wagering is ($1,000 / 1.00) + ($1,000 / 0.20) = $1,000 + $5,000 = $6,000, increasing expected loss. Always check the contribution rates.
Financial Operations
| Method | Deposit Minimum | Withdrawal Minimum | Processing Time |
|---|---|---|---|
| Visa/Mastercard | $10 | $20 | 3–5 business days |
| PayPal | $10 | $10 | Up to 24 hours |
| Skrill | $10 | $10 | Up to 24 hours |
| Bank Transfer | $20 | $50 | 5–7 business days |
Deposits are instant; withdrawals are subject to verification. No fees are charged by the platform, but your bank or e-wallet may impose charges. Withdrawal limits may apply per transaction (e.g., $5,000 per week).
Licence & Player Protection
The platform operates under a valid gambling license from a reputable jurisdiction (e.g., Malta Gaming Authority or UK Gambling Commission). This ensures adherence to strict standards on fair play, security, and anti-money laundering. All transactions are encrypted with SSL technology. Important: If playing from a region where the license is from Curacao, note that winnings may be subject to local income tax, unlike MGA-licensed sites. Always check your local tax obligations.
Good to Know
Responsible gambling tools are available to help you stay in control:
- Deposit Limits: Set daily, weekly, or monthly maximum deposits.
- Session Limits: Restrict the length of time you can play continuously.
- Self-Exclusion: Temporarily or permanently block access to your account.
These options are accessible in the account settings or by contacting customer support. The platform also provides links to organizations like GamCare and Gambling Therapy.
When Things Go Wrong
- Forgot password: Click ‘Forgot Password’ on the login page to reset via email.
- Unable to login after multiple attempts: Your account may be locked for security. Contact support via live chat to verify identity.
- Withdrawal pending longer than expected: Check if documents are required for KYC. Resubmit if needed.
- Bonus not credited: Ensure you opted in and met the minimum deposit. Wait up to 24 hours or contact support.
- Game not loading: Clear browser cache or update your browser/OS. Use a mobile-optimized website or PWA for best performance.
FAQ
How do I create an account?
Click ‘Sign Up’ on the homepage, fill in your details, verify your email, and complete KYC.
What is the minimum deposit?
The minimum deposit is $10 for most methods, except bank transfer ($20).
How long do withdrawals take?
E-wallets process within 24 hours, cards take 3–5 business days, and bank transfers up to 7 business days.
Can I use the platform on mobile?
Yes, the site is fully mobile-optimized and also offers a progressive web app (PWA) that can be launched from your browser.
What wagering requirements apply to bonuses?
Typically, the bonus amount must be wagered 10x, but check the specific terms for each promotion.
Is there a loyalty program?
Yes, regular players earn points that can be exchanged for free bets or cashback.
How do I set deposit limits?
Go to ‘Responsible Gambling’ in your account settings and choose the limit type and amount.
What happens if I exceed my deposit limit?
The system will block any further deposits until the limit resets according to your chosen period.
Who do I contact for help?
Customer support is available 24/7 via live chat or email.
This guide covers all essential aspects of using the platform, from registration to responsible play. Always gamble responsibly and stay within your limits.